This page will inform you how to return your order.

- DGT e-Shop is responsible for the correct delivery of the products.
- DGT e-Shop reserves the right to rescind the purchase agreement if customer fails to comply with the terms.

Do you want to return something? No problem.

You have the right to cancel and return up to 14 days after receiving your order without giving any reason. 14 days is the legal trial period in the Netherlands and it starts the day after the package has been delivered. After cancellation you will have 14 more days to return the products to us. We are asking you to return the products in the original condition and packaging.

When we have received the complete and undamaged cancelled order, we will credit the full amount including the shipment costs during purchase, to your bank account.

The shipping cost of returning the products to us will not be refunded.