FAQ's General

How can I return an item?

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Do you want to return something? No problem.

You have the right to cancel and return up to 14 days after receiving your order without giving any reason. 14 days is the legal trial period in the Netherlands and it starts the day after the package has been delivered. After cancellation you will have 14 more days to return the products to us. We ask that you return the products in the original condition and packaging.
When we have received your cancelled order completely and in good order, we will credit the full order amount including shipment costs to your Bank account.
The costs for returning your order to the DGT e-Shop warehouse in the Netherlands are covered by you.